Online shopping & customer support

Shop JAHVIO women’s heels, sandals and flats online. Find delivery information, customer support and return instructions for your Philippines order.

JAHVIO company information

Guangzhou headquarters: 广州瑞帆科技有限公司, based in Guangzhou, China.

Payment collection entity: QSL AUTO PARTS CO., LTD receives payments for orders placed on jahvio.com.

For product questions, order support or return instructions, contact info@jahvio.com. Customer support, Philippines fulfilment and returns are described below.

Philippines delivery

Website orders ship from stock held in the Philippines. Delivery is available within the Philippines only.

Your shipping charge is shown at checkout. See our Shipping Policy for delivery details.

Customer support

Our contact location is Huangpu District, Guangzhou, China. For product, sizing and order questions, email info@jahvio.com or use Contact Us.

For an existing order, include your order number so we can help you.

Returns & exchanges

Returns for Philippines orders are handled at our warehouse in Pulilan, Bulacan, Philippines.

Contact support before sending a parcel. We will provide the full return address, recipient details and instructions for your order. See our Return Policy.

Order & sizing help

Check shipment updates on Order Tracking. Before ordering, use our Size Guide and contact support if you need help choosing a size.

This page provides online shopping and support information. For any pickup or visit enquiry, contact support first to confirm whether arrangements are available.