Official privacy notice

Effective date: March 8, 2026

This Privacy Policy explains what information JAHVIO collects, how we use it, when we share it, and the choices available to you when you visit or purchase from jahvio.com.

Information we collect

We may collect your name, billing and shipping addresses, email address, phone number, order details, account credentials, communications with support, and device or browser data generated when you use the site.

How we use information

We use personal information to operate the store, process orders, provide customer support, detect fraud, personalize your shopping experience, send transactional updates, and improve our website, products, and services.

Payments

Payments are processed by WooCommerce-supported payment providers and banking partners. JAHVIO does not store complete card numbers or card security codes on this website. Payment providers process your payment data under their own privacy and security terms.

Cookies and analytics

We and our service providers may use cookies, pixels, session storage, and similar technologies to keep the site functional, remember preferences, measure traffic, attribute orders, and understand how visitors interact with our storefront and marketing channels.

When we share information

We may share information with hosting providers, payment processors, logistics partners, analytics vendors, customer-support tools, and professional advisers when reasonably necessary to operate the business, comply with the law, or protect our rights.

Data retention

We keep personal information for as long as needed to fulfill orders, maintain business records, resolve disputes, prevent fraud, and satisfy legal, tax, accounting, or regulatory obligations. When retention is no longer required, we delete or de-identify the information.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to some processing. We will review and respond to verified requests as required by applicable law.

Children's privacy

jahvio.com is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information to us, please contact us so we can investigate.

Contact us about privacy

For privacy questions or requests, email info@jahvio.com, call or message +86 13612959780, or use our Contact Us page. Your use of the website is also subject to our Terms of Service.